Frequently Asked Questions

Everything you need to know about shopping with ENAMEL.

What materials are used in ENAMEL products?

We prioritize premium, sustainable materials including organic cotton, recycled polyester, and high-grade stainless steel for our jewelry, ensuring both style and durability.

How long does shipping take?

Standard domestic orders are processed within 2 business days and typically arrive within 5-7 business days. International shipping times vary by location.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that for hygiene reasons, earrings and intimate apparel cannot be returned.

How do I track my order?

Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Yes, ENAMEL ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your destination.

How should I care for my ENAMEL garments?

To maintain the quality of your pieces, we recommend washing on a cold, gentle cycle and laying flat to dry. Specific care instructions can be found on the inner label of each item.